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Frequently Asked Questions
What's a Shuga Pie? It's a little bit of heaven, sunshine on a cloudy day, pure bliss! It's something different to every person, it's a delicious treat in the form of a cake sandwich!
Why is my shipping a crazy insane number? Your shipping is over $9 million, ah, you found our fail safe! Basically, your order is exceeding our weight limit parameters for shipping so there's a few options...re-check the order just in case you mistakenly ordered 1000 Shuga Pies instead of 10! If it is a large order, break it down into smaller shipments or give us a call so we can customize your shipping.
How do I store my Shuga Pies? Shuga Pies are baked fresh, assembled, individually packaged, frozen then shipped out, in an insulated box with cold packs. It will arrive ready to eat or you can put the unopened Shuga Pie in the refrigerator for about 5 days or freeze for about 2 weeks. We don't use any preservatives so fresh is best!
Are Shuga Pies allergy safe? Shuga Pies are made in a shared facility with peanuts, tree nuts, coconut, eggs, dairy, soy & wheat. While we take great efforts to keep cross contamination to a minimum, if you have a severe allergy we'd rather you stay safe....Shuga Pies are great but not going into anaphylactic shock is even better!
How many servings are in a Shuga Pie? Minis are about 2 inches, 2 biters, you won't be sharing a mini unless you're really really nice. Regular size are about 3 1/2-4 inches (some bake wider, who are we to curb their growth?) and can be cut in half to share but most people eat a whole one. Mega size are about 6 inches and serve about 3 very happy people or one ecstatic person. Supers are about 10 inches and feed 12-15 lucky lucky people!
How long till I receive my order? You should receive your order in approximately 3-5 business days.
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